NEW GYMCATCH FEATURE – SUB-PROFILE

As many of you will have noticed when booking in the app, it is now asking you to select ‘Profiles’ … below is a bit of info about the new feature and who will find this feature useful.

If you are only booking for you select ‘your name’ so the circle becomes red and ticks, then select ‘view bookings options’ and proceed as normal, you do not need to ‘add a new sub-profile’

Sub-profiles is a feature that allows customers with a Gymcatch account to create and manage profiles for other people; such as children, friends, family members or other dependants. These sub-profiles aren’t stand-alone Gymcatch accounts and don’t require unique email addresses or log-in credentials. Instead, the ‘parent’ account will control these sub-profiles from their account.

The parent account can make bookings on sessions and courses for multiple sub-profiles, whether they are booking a place for themselves or not, and can then manage these booking independently too, for example just cancelling one sub-profile booking leaving any others in place. Any valid packages on the parent account can be used as payment against any bookings made for their sub-profiles in the same way as they would for themselves, subject to any multi-booking settings and limitations configured on the packages and sessions.