SCHOOL HOLIDAYS

NEW GYMCATCH FEATURE – SUB-PROFILE

As many of you will have noticed when booking in the app, it is now asking you to select ‘Profiles’ … below is a bit of info about the new feature and who will find this feature useful.

If you are only booking for you select ‘you’ so the circle becomes red and ticks. It will also highlight ‘add required info‘ this is a wee reminder to complete my Fitness Questionnaire/Participation Questionnaire; but only if you haven’t completed one in the last 12 months, are a newcomer or have any changes e.g health, contact details so I can update my records … please skip by selecting ‘next’ this will then continue the booking as normal.

Sub-profiles is a feature that allows customers with a Gymcatch account to create and manage profiles for other people; such as children, friends, family members or other dependants. These sub-profiles aren’t stand-alone Gymcatch accounts and don’t require unique email addresses or log-in credentials. Instead, the ‘parent’ account will control these sub-profiles from their account.

The parent account can make bookings on sessions and courses for multiple sub-profiles, whether they are booking a place for themselves or not, and can then manage these booking independently too, for example just cancelling one sub-profile booking leaving any others in place. Any valid packages on the parent account can be used as payment against any bookings made for their sub-profiles in the same way as they would for themselves, subject to any multi-booking settings and limitations configured on the packages and sessions.